Amazon launched their online e-commerce website, http://www.amazon.com, in 1994, and has gone on to become one of the top online sellers in the world. If you need to get in touch with Amazon customer service, phone number 0870 280 5128 can be used to connect. Amazon is based in the United States, but sells and ships items globally. The company got its start selling books, but has continued to expand, and today sells thousands of different items. It also allows sellers to market their own items from the site, by listing them in the Amazon Marketplace, and even helps with order fulfillment for some sellers.
Amazon Customer Service for Ordering & Tracking
Any problems related to ordering items on the site should be addressed by Amazon customer services. The company sells and ships thousands of items each day, so it should come as no shock that they receive many requests for help when it comes to orders and deliveries. Customer service is always available in one or more forms, so do not hesitate to contact Amazon if you need help with any of the following subject areas:
- Item details
- Tracking deliveries
- Large item deliveries
- International shipping
- Shipping costs & options
- Canceling an order
Delivery tracking is a popular subject, and in most cases, orders can be tracked via a tracking number. To do this online, log into your account and then proceed to the orders area. If a tracking number is available, it will be posted to the right-hand side of each shipment. Once the tracking link is clicked on, an up-to-date shipment status will be shown. If an items shows as having been delivered and you have not received it, call Amazon support at 0870 280 5128 to report the missing item.
Amazon Contact Number for Product Returns and Refunds
Nearly any item that has been purchased from Amazon can be returned for a refund or exchange. To learn which items cannot be returned, contact Amazon. Items that have been received as a gift may also be able to be returned. Not all items qualify for a refund, but an exchange may still be possible. In order to complete a return, a shipping label will need to be printed from the website. This can be done at no cost to you, as the company covers the cost of return postage, so long as it meets the requirements.
In order to return an item, you will need to print both the label and authorization form. The next step will be to get the package ready and attach the printed postage label. The final step is to drop the package off at a local post office location, or hand it off to a courier. If you need help with this process, call 0870 280 5128. It is possible to track returns during the shipping process in order to determine when you may expect to receive a refund. Refunds are much more common than exchanges in general, but Amazon sellers may prefer to offer an exchange over a refund, when possible.
Amazon Contact Number for Marketplace Sellers
Marketplace sellers are able to list thousands of different products and even some services in one the site. Information about restricted items is available online or by calling Amazon. There are fees associated with selling, and the company offers a few different plans for sellers. Individuals, who only have a few items to sell, typically do not need to select a plan, but business owners who plan to sell a lot on the site do. If you are a business owner who plans to sell your products or services on Amazon, speak with a sales specialist by calling 0870 280 5128 prior to setting up your sales plan. Discounts and fulfillment services may be available.
Amazon Phone Number for Trade In Credits
There are many different items that Amazon is willing to “buy back” in exchange for credit that can be used on the site. Purchase offers are presented on the site, allowing you to see upfront how much credit you would receive should you decide to trade in your item. It is not necessary to only trade in new items, as used items are accepted. Having said that, it is important to list the condition of the item correctly in order to ensure proper credit.
A few of the types of items that can be traded in include:
- Cellphones & Smartphone
- Digital & Standard Cameras
- Laptops & Tablets
- General Electronics
- Video Games
- Books & Textbooks
- DVD’s & Movies
- And Much More
Where you live will make a difference in how fast Amazon receives your items. The company does pay for shipping and the labels can be printed online. Once shipped, you can keep track of the delivery process online. Once your item has been received, it will be inspected to ensure that you listed the condition correctly. After an item has been accepted, the credit is issued. This credit comes in the form of a gift card which can only be used on the site. There are no limits to the number of items that can be traded in for credit.
Contact Amazon via Email and Social Media
In addition to providing phone support at contact number 0870 280 5128, Amazon customer services can also be reached via email and social media. Emails can be sent from the website by filling out and submitting the proper contact form. General questions can be presented via social media. The following links can be used to visit the company social media pages:
Amazon Contact for Prime
If you need help with signing up for Prime, call 0870 280 5128. This number can also be used to ask questions about Amazon’s popular Prime service, or to cancel service if you wish to no longer be a subscriber. Billing takes place on a yearly basis, and subscribers are asked to cancel prior to billing taking place. If you have questions about the costs or perks associated with the service, contact Amazon.