PayPal is an online payments processor that allows its users to send and receive money electronically. If you need to get in touch with the company, PayPal contact number 0870 280 5129 can be used to connect. PayPal offers large-scale customer support, as the company now has approximately 165 million users globally. The company has been around since 1998, and partnered with eBay until 2002. The two have now split, becoming two different publicly traded entities. PayPal is headquartered in San Jose, California and functions under the direction of CEO, Dan Schulman.
PayPal Contact Number for Account Issues
Assistance is always available for account help. If you have questions, or experience any problems with your PayPal account, call 0870 280 5129. This phone number will put you though to the main line, after which you can choose the appropriate department. The customer service team is trained to help with many different issues, including:
- Opening a new account
- Closing an existing account
- Update account information
- Verifying identity
- Password changes and login problems
- Sending and receiving money
- Daily account limits
- Fraud and security concerns
PayPal customer service is available Monday through Friday, from 4am to 10pm Pacific. Help is available each weekend also; between the hours of 6am and 8pm. Answers to many common questions can be found on the website, https://www.paypal.com. You do not have to be an account holder to use the website to learn more about how to use the service, and do not have to have an account in order to contact the customer service team via phone.
PayPal Support for Sending Funds
Part of the reason for the success of PayPal is the fact that they make the process of sending money very easy. Funds can be sent from your existing balance, or from a linked bank account or credit/debit card. Sending money costs nothing when the existing balance or bank account are used, but there is a fee of 2.9% of the amount being sent, plus a $0.30 transaction fee. When sending funds outside of your home country, the costs are somewhat higher.
To send funds directly, the following steps can be used:
Log into your account.
- Click on the ‘Send Money’ link.
- Enter the email address of the person you wish to send money to.
- Enter the amount of money you wish to send.
- Click ‘Next’ and review the details of the transaction.
- If everything is correct, click ‘Send’.
Each transaction can be viewed when you log into your account. This includes both funds sent and received. If you need any help with adding funds to your account, canceling a payment, or determining what the costs will be, call PayPal customer service at 0870 280 5129 during the aforementioned business hours.
PayPal Contact Number for Security Concerns
PayPal does what it can to ensure that accounts are secure, but users of the service can do their part as well by protecting their account information and making sure to only log in from the official site. Contact PayPal immediately if you suspect for any reason that your information is at risk. You will need to provide information that identifies you as the account holder, and will need to provide information about the potential problems. The same goes for if you notice any unauthorized transactions on your account. It may be possible to recover stolen funds in some cases.
Scams are all too common with regards to PayPal, which is not a surprise since the service deals with sensitive financial information. Spoof emails are sent to thousands, and scams related to Craigslist often take place. To avoid problems, never respond to any communications that do not come directly from the company. If you have any questions at all about whether or not an email actually came from PayPal, call 0870 280 5129. If you know that an email that you have received is part of a scam, PayPal asks that you forward it to: firstname.lastname@example.org so that it can be investigated.
PayPal Customer Service for Business Customers
PayPal works with thousands of businesses, large and small, to provide online payment solutions. A list of business services can be viewed on the website. A business specialist can also go over these with you if you would like. Calling 0870 280 5129 will place you in touch with someone who can discuss the available options, and let you know if your business may qualify for discounted rates. Special products, such as the PayPal debit/credit card reader, are available. This product allows business owners to accept payments from anywhere, using a smartphone or tablet. Rates for using the card reader range from 2.7% to 3.5%.
PayPal Phone Number for MasterCard Support
If you have the PayPal MasterCard, you may need support from time to time. This card functions as a debit card, and can be used to make purchases or withdraw funds from your account at participating cash machines. Contact PayPal by calling 0870 280 5129 if you need to activate your card, report a lost or stolen card, change your pin number, or update your information. Lost or stolen cards should be reported immediately, so that the card can be deactivated. A replacement card can then be requested and should arrive in approximately seven business days.
PayPal Contact for Email and Social Media
If you’re looking for a way to contact PayPal outside of business hours, email and social media are the two options. Having said that, responses will likely only be received during business hours, so there will likely be a wait. Emails must be sent from the website, via the following page: https://www.paypal.com/selfhelp/contact/email. Social media contact may be initiated from any of the following accounts:
Security is always an issue when posting to social media, but is an even bigger issue when it may involve payment information. Be sure to only post general questions to social media, and opt for sending a private message if you need to reveal any identifiable information. For the tightest security, call PayPal at 0870 280 5129 whenever you need help.